# How to report issues from within the Sandbox

#### **Step 1:**

Include the exact error message. **Note:** do not take screenshots containing information from Red Data or its derivatives!

#### **Step 2:**

Go to the menu in the upper right and submit the issue from there. The issue is then automatically sent to finngen-servicedesk. See below how to access this menu.

![Where to report in error in Sandbox](/files/tekRU2Bg9bnzEKfsMLPx)

For other issues related to Sandbox or requests for new tools, please send an email to <finngen-servicedesk@helsinki.fi>.

To report errors or bugs in FinnGen Endpoints or suggest endpoint modifications contact <finngen-endpoints@helsinki.fi>.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.finngen.fi/working-in-the-sandbox/quirks-and-features/how-to-report-bugs.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.